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H Prestige Estates
Tenants

Renting, looked after from first viewing to the day you leave.

We let some of the most sought-after homes across Ascot, Sunninghill, Sunningdale, Virginia Water, the Wentworth Estate and beyond. Whichever you choose, you are looked after by a named contact who answers the phone, keeps your move on track and stays with you through the tenancy.

A home to rent in Ascot
Ravneet, Director and Head of Lettings at H Prestige Estates
Your point of contact

You will always know who is looking after you.

From your first enquiry to the day you collect the keys, Ravneet is your named contact. She arranges your viewings, keeps your application moving and stays with you through the tenancy, so you are never passed from desk to desk or left waiting for a reply.

As our Head of Lettings, Ravneet also leads the team behind the scenes on referencing, compliance and the legislation, so everything is handled properly and explained in plain English.

How to apply

From first viewing to front door key.

Renting with us follows a clear, well-signposted path. You will know what happens next at every stage, and who to ask if anything is unclear.

01Register your search

Tell us your budget, move-in dates, the number of bedrooms you need and the villages you would consider. We call the moment the right home is coming, often before it is advertised.

02View with us

Ben arranges viewings to suit you and comes with the detail that matters: broadband and parking, what is included, any pet or garden considerations and when the home is available.

03Make an offer

Let us know your ideal start date and any terms that matter to you. We put your offer to the landlord and come back quickly with a straight answer either way.

04Referencing

Once your offer is agreed, our lettings team carries out referencing: identity and right-to-rent checks, affordability and, where relevant, a reference from a previous landlord. We tell you exactly what is needed and help you through it.

05Reserve the home

A holding deposit reserves the property while referencing is completed and is credited towards your first payment. The full permitted-payments schedule is set out on our tenant fees page.

06Sign and move in

We prepare your tenancy agreement, protect your deposit in a government-backed scheme, complete the inventory and check-in, and hand over the keys. From there, Ben stays your point of contact.

We never charge for anything the law does not permit. The complete list of payments we may ask of a tenant is on our tenant fees page.

Your tenancy

Settled in, and properly looked after.

A good tenancy is an easy one: the home works, the paperwork is right, and help is a phone call away when you need it. Here is what to expect once you have moved in.

Your deposit, protected

Your tenancy deposit is registered with a government-backed protection scheme within the statutory timescale, and you receive the details in writing. At the end it is returned promptly, less only anything that is fairly agreed.

Repairs, handled for you

On homes we manage, we are your first call for anything that needs attention. We instruct vetted, insured contractors, keep you updated and log every job, so nothing is forgotten or left half-done.

Rent and reviews

Rent is simple to pay by standing order. Any review comes by proper written notice, no more than once a year and at the market rate, exactly as the Renters' Rights Act sets out.

Staying or moving on

Tenancies now run on a rolling, periodic basis, so you can stay for as long as the home suits you and give notice when you are ready. When you move on, we agree the inventory and return your deposit without fuss.

A settled home interior
Report a repair

Something needs fixing? Tell us.

If we manage your home, we are your first call for anything from a dripping tap to a boiler that has given up. Report it and we will arrange a vetted contractor and keep you posted until it is done.

In an emergency

If you smell gas or suspect a leak, leave it to the experts: call the National Gas Emergency Service on 0800 111 999.

For any other urgent issue that risks injury or serious damage, such as a burst pipe or a total loss of heating or power, call the office straight away on 01344 283300 and we will act quickly.

Your rights

The Renters’ Rights Act, on your side.

The biggest change to private renting in a generation strengthens the position of tenants across England. Here are the protections that matter most, in plain English.

No more no-fault eviction

Section 21 is being abolished. A landlord must have a valid legal reason, and give proper notice, before asking you to leave.

Greater security

Fixed terms are replaced by open-ended periodic tenancies, so you can stay for as long as the home suits you and give two months' notice when you decide to move.

Fairer rent reviews

Rent can be increased no more than once a year, to no more than the market rate, and only by written notice. You can challenge an increase you feel is unfair at tribunal.

Transparent asking rents

Homes are advertised at a set rent and landlords cannot invite a bidding war above it, so you know exactly where you stand from the start.

The right to request a pet

You can ask to keep a pet, and a landlord cannot refuse without a good reason, though they may ask for suitable pet insurance.

Better homes, clearer complaints

The Decent Homes Standard and Awaab's Law now extend to private renting, and a new Ombudsman gives you an independent route if something is not put right.

Under the Renters’ Rights Act and the Tenant Fees Act 2019, the payments you can be asked for are strictly limited. See the permitted-payments schedule.

Read our plain-English guide
The Tenant’s Guide

Everything you need, in one place.

Our guide walks you through renting from start to finish: how to apply, what referencing asks for, your rights under the new legislation and the questions worth asking before you sign. Register your search and we will send it to you.

The Tenant's Guide
Questions

What tenants ask us first

Straight answers, and a real person on the phone if you would rather talk it through.

Yes. Once your offer is agreed, our lettings team carries out referencing: identity and right-to-rent checks, an affordability assessment and, where relevant, a reference from a previous landlord. We tell you exactly what is needed and help you through each step.

Ready to find your next home?

Register your search and we will call the moment the right home is coming, often before it is advertised. Or browse everything we have to rent right now.